Posted by E-bike Lovers on January 27, 2024 - Latest revision January 27, 2024  Reading time: minutes remaining

Pacific Cycle Recalls E-Bikes Due to Fire Hazard

Name of Product: Ascend Cabrillo and Minaret Electric Bikes

Hazard: The wiring harness that manages the charging of the lithium-ion battery was not properly assembled, creating a risk of overheating and fire while charging.

Remedy: Refund

Recall Date: January 25, 2024

Units: About 1,700

Consumer Contact: Pacific Cycle toll-free at 877-564-2261 from 7 a.m. to 6 p.m. CT Monday through Friday, email at customerservice@pacificycle.com or online at www.pacific-cycle.com/safety-notices-recalls or www.pacific-cycle.com and go to the bottom of the page and click on “Safety Notices & Recalls” for more information.

Recall Details

Description:

This recall involves Ascend Cabrillo and Minaret Electric Bikes. The Ascend Cabrillo model numbers are R7583BPS and R7585BPS and the Ascend Minaret model number is R7586BPS. The model number and “Pacific Cycle” are printed on the service label located on the seat tube above the bottom bracket. The Ascend Cabrillo was sold in a sand or gray color and has a rear storage rack. The Minaret was sold in black with red and gray accents or a step-through frame style. The word “Ascend” is located on the downtube and the word “Cabrillo” or “Minaret” on the chain stay. The electric bikes have an electric assist motor. 

Remedy:

Consumers should immediately stop using and unplug the recalled electric bikes. Consumers should enter their serial number on www.pacific-cycle.com/safety-notices-recalls before returning the bike(s) to confirm their electric bike is part of the recall. Return the recalled bikes to Bass Pro Shops or Cabela’s to receive a full refund.

Incidents/Injuries: The firm has received three reports of the battery catching on fire, resulting in one injury of second-degree burns.

Sold At: Bass Pro Shops and Cabela’s stores nationwide and online at basspro.com and cabelas.com from January 2023 through November 2023 for between $1,400 and $1,500.

Importer(s): Pacific Cycle Inc., of Madison, Wisconsin

Distributor(s): Bass Pro LLC, of Springfield, Missouri

Manufactured In: China

Recall number: 24-092

See also https://www.cpsc.gov/Recalls/2024/Pacific-Cycle-Recalls-E-Bikes-Due-to-Fire-Hazard?utm_medium=email&utm_source=govdelivery

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